Unlock the latest enhancements
Stay ahead with real-time enhancements, feature launches, and important announcements—this section keeps you informed and empowered to maximize your Backbone experience.
What’s new in Backbone
October 3, 2025
Enhanced SEPA Payment Transparency
Fixed
What has been fixed
We enhanced SEPA payment transparency by automatically including order IDs in bank statement descriptions for easier tracking.
How it benefits you
Your bank statements now clearly identify each SEPA order, making expense tracking and accounting reconciliation effortless for multiple properties.
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What has been added
Enhanced SEPA payment transparency with automatic order ID display in bank statements.
- Order ID automatically included in bank statement descriptions
- Applies to all new orders placed via SEPA payment method
- No additional setup required - works automatically
How it benefits you
Every SEPA order now clearly identifies itself in your bank statements, making expense tracking and accounting reconciliation effortless. Whether you're managing multiple properties or preparing financial reports, you'll always know exactly which payment corresponds to which Backbone order.
Try SEPA payment
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October 2, 2025
Property First Navigation
Improved
What has been improved
We made properties your default view instead of orders, streamlining navigation to focus on property-centered workflows.
How it benefits you
You land directly on your properties dashboard, making it faster to access visuals, documents, and order details in one place.
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What has been improved
We shifted your platform experience to prioritize properties over individual orders. Properties are now your default landing page, with orders accessible as a secondary tab when needed.
- Properties view is set as your default dashboard view upon login and navigation
- Consolidated all order actions, visuals, and documentation within property pages
- Maintained order overview functionality while making properties the primary focus
- Enhanced property-to-order workflow for more intuitive project management
How it benefits you
Access everything you need—from visual galleries to order tracking—directly from your property dashboard first. Orders remain available when you need them, but your primary focus stays on the bigger picture: your properties and their complete marketing journey.
Explore the new experience
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September 23, 2025
Exterior Shoot Service
Added
What has been added
We introduced a standalone exterior photography product to address privacy concerns, regulatory requirements, and seasonal marketing needs.
How it benefits you
You can obtain professional exterior photos when interior access isn't possible or when you need compliance documentation.
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What has been added
We added a dedicated exterior photography service to solve specific challenges in property marketing. This standalone product addresses situations where interior access is restricted and provides documentation for regulatory purposes.
- Introduced standalone exterior photo shoots (no interior access required)
- Created solutions for privacy-conscious tenants who refuse interior access
- Added compliance-focused photography for delivery companies, insurance providers, and city inspectors
- Designed support for high-value properties with attractive outdoor spaces
- Included facade, garden, streetscape, and facility photography options
How it benefits you
You can secure professional property photography even when tenants restrict interior access. The service also provides images that meet regulatory requirements for insurance, delivery services, and municipal inspections. This is particularly useful for updating seasonal marketing materials and showcasing properties where outdoor amenities are key selling points.
Book Exterior Service
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September 16, 2025
AI Magic Eraser
Added
What has been added
We integrated an AI-powered tool to remove objects from photos using a brush interface.
How it benefits you
You can edit photos directly in your browser to remove unwanted elements from property images.
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What has been added
We integrated an AI-powered object removal tool into the photo editing interface. The tool uses a brush selection method to identify and remove unwanted elements.
- Implemented brush-based selection interface for marking objects to remove
- Added AI-powered background reconstruction after object removal
- Included preview functionality before applying changes
- Provided option to save as new image or replace original
- Integrated into existing photo gallery workflow
How it benefits you
You can remove unwanted objects (people, cars, clutter) from property photos without external editing software. The tool processes directly in the platform, maintaining your existing workflow.
Watch the video
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August 7, 2025
Pay via Invoice
Added
Improved
What has been added/improved
We added an invoice payment option for non-subscribed users with transparent surcharge fee.
How it benefits you
You can pay by invoice for individual orders without requiring a subscription plan.
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What has been added/improved
We enabled non-subscribed users to select invoice payment during checkout, with a clear surcharge fee displayed upfront.
- Added invoice payment option in purchase flow for non-subscribers
- Implemented transparent surcharge pricing (3.9€ for EU countries, 5.9 CHF for Switzerland)
- Displayed clear fee information before checkout completion
- Maintained standard invoice terms and processing
How it benefits you
You can place orders without a subscription and receive proper invoices for accounting purposes. This is useful for occasional users or businesses that prefer invoice-based payments over subscriptions.
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