Unlock the latest enhancements
Stay ahead with real-time enhancements, feature launches, and important announcements—this section keeps you informed and empowered to maximize your Backbone experience.
What’s coming at Backbone
Streamlined Photo Sudio
Improved
What will be improved
We will upgrade the existing Photo Studio (our built‑in photo editor) into a unified, end‑to‑end workspace with faster navigation, clearer organization, and instant previews. We will introduce new transformations (Paint Walls, Change Floors) and enhance existing ones (Declutter, Blurring), so you can apply multiple edits in a smooth sequence without leaving the studio.
How it will benefit you
Navigation will be easier, tools will be more powerful, and the interface will be cleaner and more accessible. In practice, you’ll declutter, restyle, enhance, and stage photos in minutes—with consistent results and full control. All edits happen in one organized place—no switching tools, no losing your spot.
Property-First Navigation
Improved
What will be improved
We’re simplifying your workspace by making properties your central hub. Instead of managing individual orders one by one, you’ll work from a properties dashboard where every order, visual, and document for each property lives in one organized place.
How it will benefit you
Manage properties the way you actually work—by address, not by order number. All past and current orders for the same property are grouped together, so you can see the complete history and status of each listing without hunting through separate order pages. One property, one place, everything accessible.
What’s new at Backbone
September 16, 2025
AI Magic Eraser
Added
What has been added
We integrated an AI-powered tool to remove objects from photos using a brush interface.
How it benefits you
You can edit photos directly in your browser to remove unwanted elements from property images.
Learn more
What has been added
We integrated an AI-powered object removal tool into the photo editing interface. The tool uses a brush selection method to identify and remove unwanted elements.
- Implemented brush-based selection interface for marking objects to remove
- Added AI-powered background reconstruction after object removal
- Included preview functionality before applying changes
- Provided option to save as new image or replace original
- Integrated into existing photo gallery workflow
How it benefits you
You can remove unwanted objects (people, cars, clutter) from property photos without external editing software. The tool processes directly in the platform, maintaining your existing workflow.
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August 7, 2025
Pay via Invoice
Added
Improved
What has been added/improved
We added an invoice payment option for non-subscribed users with transparent surcharge fee.
How it benefits you
You can pay by invoice for individual orders without requiring a subscription plan.
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What has been added/improved
We enabled non-subscribed users to select invoice payment during checkout, with a clear surcharge fee displayed upfront.
- Added invoice payment option in purchase flow for non-subscribers
- Implemented transparent surcharge pricing (3.9€ for EU countries, 5.9 CHF for Switzerland)
- Displayed clear fee information before checkout completion
- Maintained standard invoice terms and processing
How it benefits you
You can place orders without a subscription and receive proper invoices for accounting purposes. This is useful for occasional users or businesses that prefer invoice-based payments over subscriptions.
Our subscription features
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July 24, 2025
Public API Integration
Added
Improved
What has been added
We enhanced webhook capabilities and improved file synchronization for property management system integrations.
How it benefits you
You receive real-time notifications when property status changes and no longer experience duplicate file transfers to your CRM.
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What has been added
We enhanced our Public API with new webhook functionality and improved file synchronization logic for better integration experiences.
- Real-time webhook notifications for property status and order changes
- Automated workflow triggers for your CRM systems
- Resolved file duplication issues
- Enhanced integration reliability with retry mechanisms
- Dedicated technical support for enterprise implementations
How it benefits you
Your CRM systems now receive immediate updates when changes occur, and file transfers are more reliable with no duplicates. Integration setup is more straightforward with improved documentation and dedicated technical support.
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July 10, 2025
Backbone Mobile App
Added
What has been added
We launched the Backbone mobile app for iOS and Android, enabling you to capture, edit with AI, and upload property photos that are directly saved to the property folder on your platform.
How it benefits you
You save time and adapt your budget approach for different mandates with one comprehensive Backbone solution that handles all your visual needs—from quick captures to professional enhancements—directly on-site.
Learn more
What has been added
We released the Backbone mobile app, putting professional property photography capabilities directly in your pocket with seamless integration to your existing workflow.
- Instant photo capture using your phone's camera with built-in framing assistance for professional-quality results
- Built-in AI editing tools for lighting, contrast, sharpness, and color balance adjustments
- AI-powered sky replacement to enhance listings regardless of weather conditions
- Automatic upload and synchronization with your platform account
- Unified gallery accessible across all devices for seamless workflow management
- No additional equipment required—work with the tools you already carry
How it benefits you
Create professional property visuals instantly while on-site, eliminating the gap between capture and publication. Whether you need to move fast on a hot listing or customize your approach for different mandates, you can capture, enhance with AI, and upload directly from your phone.
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June 19, 2025
Reschedule Functionality
Added
What has been added
We introduced direct rescheduling capabilities, allowing you to adjust shooting dates and times by coordinating directly with your assigned photographer through the platform.
How it benefits you
You can reschedule shootings independently without contacting support, saving time and giving you full control over your timeline adjustments when plans change.
Learn more
What has been added
We launched self-service rescheduling functionality that puts you in direct control of scheduling changes, eliminating the need to go through support for timeline adjustments.
- Coordinate new dates and times directly with your assigned photographer
- Reschedule directly through your order dashboard when timing needs change
- Clear penalty structure displayed upfront for last-minute changes (less than 24 hours)
- No penalty fees when rescheduling with more than 24 hours notice
- Automatic calendar updates and notifications sent to all parties
- Seamless rescheduling even when no photographer is assigned yet
How it benefits you
Instead of submitting support tickets and waiting for admin intervention, you can adjust timelines directly through the platform. Whether you need to accommodate a last-minute client meeting or adjust for property access changes, you coordinate directly with your photographer and handle changes in real-time.
Note: Standard cancellation policies remain in effect for all rescheduling requests.
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