Unlock the latest enhancements

What has been added

We launched self-service rescheduling functionality that puts you in direct control of scheduling changes, eliminating the need to go through support for timeline adjustments.

• Coordinate new dates and times directly with your assigned photographer
• Reschedule directly through your order dashboard when timing needs change
• Clear penalty structure displayed upfront for last-minute changes (less than 24 hours)
• No penalty fees when rescheduling with more than 24 hours notice
• Automatic calendar updates and notifications sent to all parties
• Seamless rescheduling even when no photographer is assigned yet

How it benefits you

Instead of submitting support tickets and waiting for admin intervention, you can adjust timelines directly through the platform. Whether you need to accommodate a last-minute client meeting or adjust for property access changes, you coordinate directly with your photographer and handle changes in real-time.

Note: Standard cancellation policies remain in effect for all rescheduling requests.

What has been added

We launched AI-powered photo editing as a purchase option, giving you professional enhancement capabilities with complete flexibility and control over your visual production process.

• Upload your own photos directly through the purchase flow for AI enhancement
• Instant AI-powered editing that improves lighting, color, and overall image quality
• Real-time preview functionality to see enhanced results before making any payment
• Pay-per-download model—only pay for the images you actually use
• No need for additional editing tools or software—everything happens within the platform
• Professional-grade results delivered in seconds, not hours
• Complete independence from traditional editing timelines and processes

How it benefits you

Take charge of your visual production timeline by enhancing your own photos with professional AI results. Whether you're working with tight deadlines or need budget flexibility, you get instant previews of enhanced images and only pay for what you download. This is perfect for urgent listings where you need high-quality visuals fast, or when you want to test different enhancement options without upfront costs.

What has been added

We launched a built-in photo editor within your property gallery, putting professional editing controls at your fingertips so you can move faster from delivery to publication.

• Fully integrated into your gallery workflow for seamless use
• Adjust brightness, contrast, and color settings for optimal visual quality
• Blur sensitive information to protect privacy and ensure compliance
• Add your logo directly to images for consistent brand presentation
• Crop and resize for different marketing channels and platforms
• Preview changes in real time before applying edits
• Save as a new version or replace the original to keep things tidy

How it benefits you

Fine-tune your property visuals the moment you receive them. Instead of sending feedback and waiting for edits from our team, you can make quick adjustments yourself—anonymize personal details, enhance lighting, add your branding, or crop for each channel—directly in the platform. Your listings go live faster while staying on-brand and compliant.

What has been improved

We redesigned the 3D floor plan purchase flow to give you more control and customization options while streamlining the entire ordering process.

• Choose from three distinct visual styles to match what prospects find most appealing for your property type
• Add furniture and fixtures for comprehensive property representation
• Select your preferred perspective: bird's-eye view or 45° angle
• Faster delivery timeline
• Intuitive step-by-step ordering process with real-time preview options
• Enhanced customization interface for layout modifications

How it benefits you

Create floor plans that truly represent your property's potential with detailed furniture placement and your choice of viewing angle. The streamlined process saves time during ordering while giving you the flexibility to customize every aspect. You can enhance your property listings faster and provide leads with comprehensive visual materials that help them envision the space.

What has been added

We built comprehensive automatic CC functionality with two distinct communication routes to address both internal team coordination and property-specific stakeholder management.

• Team-focused permanent CCs: Set default team members in your profile settings—assistants, colleagues, supervisors—who automatically receive updates on every order
• Property-focused order CCs: Add specific stakeholders during booking for individual properties—owners, concierges, cleaning crews, tenants, facility managers
• Flexible control: Remove default team CCs from sensitive orders when discretion is required
• Complete communication timeline: All recipients receive real-time notifications from order confirmation through completion

How it benefits you

Eliminate communication bottlenecks by ensuring the right people get the right information automatically. Your internal team maintains visibility across your entire portfolio while property stakeholders—whether owners, concierges, or cleaning crews—receive targeted updates only for their relevant properties. This dual-path approach removes the administrative burden of managing multiple communication threads while giving you full control over who knows what, when. Everyone involved in preparing and managing the property stays synchronized without requiring your constant oversight.