Stay ahead with real-time enhancements, feature launches, and important announcements—this section keeps you informed and empowered to maximize your Backbone experience.


Added
You’ll be able to book a shooting within the next 48 working hours, including on the same day. Once you’ve ordered, we look for an available creative near the property and confirm your shooting within 30 minutes. If no creative is found in time, you can reschedule or cancel, and the express fee isn’t charged.
Today, a shooting has to be booked at least 48 working hours in advance. With Express Shooting, urgent requests no longer have to wait, and you don’t need to contact a creative yourself to find a short-notice slot.
August 7, 2025
Added
Improved
We added an invoice payment option for non-subscribed users with transparent surcharge fee.
You can pay by invoice for individual orders without requiring a subscription plan.
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We enabled non-subscribed users to select invoice payment during checkout, with a clear surcharge fee displayed upfront.
You can place orders without a subscription and receive proper invoices for accounting purposes. This is useful for occasional users or businesses that prefer invoice-based payments over subscriptions.
Our subscription features
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July 24, 2025
Added
Improved
We enhanced webhook capabilities and improved file synchronization for property management system integrations.
You receive real-time notifications when property status changes and no longer experience duplicate file transfers to your CRM.
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We enhanced our Public API with new webhook functionality and improved file synchronization logic for better integration experiences.
Your CRM systems now receive immediate updates when changes occur, and file transfers are more reliable with no duplicates. Integration setup is more straightforward with improved documentation and dedicated technical support.
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July 10, 2025
Added
We launched the Backbone mobile app for iOS and Android, enabling you to capture, edit with AI, and upload property photos that are directly saved to the property folder on your platform.
You save time and adapt your budget approach for different mandates with one comprehensive Backbone solution that handles all your visual needs—from quick captures to professional enhancements—directly on-site.
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We released the Backbone mobile app, putting professional property photography capabilities directly in your pocket with seamless integration to your existing workflow.
Create professional property visuals instantly while on-site, eliminating the gap between capture and publication. Whether you need to move fast on a hot listing or customize your approach for different mandates, you can capture, enhance with AI, and upload directly from your phone.
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June 19, 2025
Added
We introduced direct rescheduling capabilities, allowing you to adjust shooting dates and times by coordinating directly with your assigned photographer through the platform.
You can reschedule shootings independently without contacting support, saving time and giving you full control over your timeline adjustments when plans change.
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We launched self-service rescheduling functionality that puts you in direct control of scheduling changes, eliminating the need to go through support for timeline adjustments.
Instead of submitting support tickets and waiting for admin intervention, you can adjust timelines directly through the platform. Whether you need to accommodate a last-minute client meeting or adjust for property access changes, you coordinate directly with your photographer and handle changes in real-time.
Note: Standard cancellation policies remain in effect for all rescheduling requests.
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April 24, 2025
Added
We integrated AI-powered photo enhancement directly into your purchase flow, allowing you to upload photos and get professional-quality edits in seconds with instant previews.
You can enhance your own photos independently, preview AI-edited results before committing, and pay only for the images you download—perfect for fast turnarounds and budget control.
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We launched AI-powered photo editing as a purchase option, giving you professional enhancement capabilities with complete flexibility and control over your visual production process.
Take charge of your visual production timeline by enhancing your own photos with professional AI results. Whether you're working with tight deadlines or need budget flexibility, you get instant previews of enhanced images and only pay for what you download. This is perfect for urgent listings where you need high-quality visuals fast, or when you want to test different enhancement options without upfront costs.
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